At ArtSplatters, we are committed to ensuring that your artwork arrives safely and in a timely manner. Each original piece or print is carefully packaged to protect its integrity during transit.
Original artworks typically ship within 5–7 business days after the order is placed. For prints or commissioned work, please allow up to 2–3 weeks for production and fulfillment unless otherwise specified.
We ship via reputable carriers such as USPS, UPS, or FedEx depending on location and item size. You’ll receive a tracking number once your order has shipped.
Shipping costs are calculated at checkout based on your location and the dimensions of the item(s) ordered. For large artworks or international orders, additional customs fees may apply and are the responsibility of the buyer.
Local pickup may be arranged within New York City upon request. Please contact us directly after placing your order to coordinate.
Each piece is wrapped with care using archival materials and sturdy outer packaging to prevent damage in transit. Sustainability is important to us, and we use recyclable and biodegradable materials whenever possible.
If your package arrives damaged, please contact us immediately at anna@artsplatters.com with photos and order details. We will work with you to resolve the issue.
Thank you for supporting original art. We look forward to sharing our work with you!